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Free Shipping on orders over $75 (Canada) & $150 (US)

Shipping, Returns & Exchanges

Canadian Shipping

FREE shipping within Canada on all orders over $75

All of our orders ship via Canada Post

Orders over $75 - FREE SHIPPING  (Standard Ground  3-7 days)
Orders under $75 - $11 Flat Rate (Standard Ground 3-7 days)

Need it sooner?

All Orders - $25+ (Xpress post 2-4 days)

USA Shipping

FREE shipping to the USA on orders over $150!

We are happy to announce that we are now shipping to the USA! Orders to the USA will be shipped via Canada Post. 

Orders over $150 - FREE SHIPPING  (Standard Ground  3-7 days)
Orders under $150 - $15 Flat Rate (Standard Ground, shipping times may vary approx 3 - 7 days)

**NOTE: We currently ship all online orders from our warehouse in Canada. If your order is being shipped to an address outside of Canada, there may be associated taxes and/or duties due upon delivery. Customer is responsible to pay all applicable duties and taxes that may be required upon delivery.

Returns & Exchanges

* All Sale items are a final sale. 

We want to make sure that you and your child love what you ordered. If something isn’t the right fit (literally and figuratively!) we will happily return or exchange your unwashed, unworn merchandise within 30 days of purchase. All SALE items are a final sale.

Per our FAQ page on Returns, return shipping is free on Canadian orders when using the Canada Post label provided by us. To receive a free return label please email us at hello@wheatcanada.ca. Please include your order number, whether you would like a return or exchange and reason for the return or exchange. We will then email you a return shipping label to print  out. 

Here’s how to complete your return in a few quick steps:

  1. On your original packing slip or invoice mark which items you would like to return.
  2. Package your return, remembering that your original mailing bag can be used for this return. Please be sure to include all original packaging and tags for the clothing. 
  3. Affix your Canada Post Return Shipping label to the package. Make sure no other tracking labels are visible.
  4. Take the package to your nearest Canada Post outlet or drop box and wait to hear from us. 

Once your return is received at our warehouse, it will be processed within 5 business days. You will receive an email from us once your return has been processed. Its thats easy! We want to help you have your little one running around in WHEAT as soon as possible. 

For exchanges simply visit the website and place a new order for the items you would like. 

If you have any other questions, please email us at hello@wheatcanada.ca and we’ll walk you through next steps.

Returns from USA

Customers are responsible for all shipping costs for returns from the USA. If you need to return an item please email us at hello@wheatcanada.ca, please state your: Order number & items you wish to return.

Items must be unwashed, unworn and have the original tags attached. If you have any questions please include them in your email.

PROMOTIONS

Please note all promotions and discounts are only valid during the dates listed. Promcocodes and discounts cannot be applied to previous purchases. 

ORDER PROCESSING

After placing your order online you will receive an order confirmation email.

We aim to have your order process within 1-2 business days subject to peak holiday periods. Once your order has shipped you will receive a second email to confirm shipping. It will include details for you to log onto www.canadapost.ca to track your order.

WHERE WE SHIP

We can ship anywhere in Canada.

For remote areas of our beautiful country…

Limited shipping options may apply. Certain remote areas have limited delivery service, which results in a higher delivery cost. We still want to ensure that the WHEAT brand is spread far and wide, so we will ship, however, there will be an additional fee. A $10-$15 shipping charge applies to all orders going to the following postal codes: A0K, A0P, G0G, J0M, P0L, P0T, P0V, R0B, R0C, S0J, T0H, T0P, V0J, V0N, V0P, V0R, V0T, V0V + North West Territories.

Do you live in one of these locations? Don’t fret. We will email you once your order is placed with the remaining shipping charges. If you have any questions please contact us at: hello@wheatcanada.ca

HOW WE SHIP

At WHEAT Canada, we like to do everything we can to be friendly to the environment. All of our orders are packaged in biodegradable mailing bags and shipped via Canada Post. These bags will biodegrade in 18 months once they reach the landfill. Each bag is also equipped with a second sealing strip to allow for easy repackaging for any returns or exchanges.

If you have issues with your shipment, please email us at hello@wheatcanada.ca. Be sure to provide us with your order number so that we can get back to you as quickly and efficiently as possible.

 

 

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