Shipping & Returns

Canadian Shipping

  • Our orders ship via Canada Post or UPS from our warehouse in Canada. Our team works very hard to ship orders within 2 business days. Please note that during peak sale times orders may take between 3-5 business days to ship. As soon as your order has been processed and shipped you will receive a confirmation including tracking information. 
  • Shipping within Canada is FREE for orders $100+
  • Shipping within Canada for orders under $100 is $13
  • Orders that are refused or marked as un-deliverable will be charged a return shipping fee which will be deducted from the return amount. This fee reflects the cost charged by the carrier to return the package to us (generally $15-$30)

USA Shipping

  • All orders are shipped by Canada Post/ USPS or UPS.
  • Shipping to USA is FREE for orders $150+
  • Shipping to USA for orders under $150 is $15
  • **NOTE: We currently ship all online orders from our warehouse in Canada. If your order is being shipped to an address outside of Canada, there may be associated taxes and/or duties due upon delivery. Customer is responsible to pay all applicable duties and taxes that may be required upon delivery.

Returns & Exchanges

We want to make sure that you and your child love what you ordered. If something isn’t the right fit we will happily accept returns of your unwashed, unworn merchandise within 30 days of purchase. All SALE items are a final sale.

To start the return process simply click on the following link to access your customer account. CUSTOMER ACCOUNT LINK

  • Find the correct order and select "request return".
  • Next select the styles you wish to return and submit your request.
  • Please allow our team 1-2 business days to review the request.
  • You will receive an email with return shipping instructions as soon as we have processed your request. 
  • Customers are responsible for return shipping costs.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

  • Undergarments + Swimwear are a final sale
  • Gift cards are a final sale
  • Items with a discount codes of 25% of greater are a final sale.
  • All Sale items are a final sale

All items must be returned with all original tags to avoid a 50% restocking fee. All returned items must be unwashed & unworn or they will not be eligible for a refund. 

  • Once your return is received at our warehouse, it will be processed within 7 business days. We will send you an email to notify you that we have received your returned item.
  • For exchanges simply visit the website and place a new order for the items you would like. 

If you have any other questions, please email us at hello@wheatkidsclothing.com  and we’ll walk you through next steps.

Wheat Kids Clothing is not responsible for any return parcels that may be lost in transit. All return Shipping costs are paid by the customer. 

PROMOTIONS

  • Please note all promotions and discounts are only valid during the dates listed. Promo codes and discounts cannot be applied to previous purchases. 

ORDER PROCESSING

  • After placing your order online you will receive an order confirmation email.
  • We aim to have your order process within 1-2 business days subject to peak holiday periods. Once your order has shipped you will receive a second email to confirm shipping. It will include details for you to log onto www.canadapost.ca to track your order. The same tracking number can be used to track parcels destined to the USA at USPS.com

WHERE WE SHIP

  • We ship anywhere in Canada & USA.